Tuesday, December 20, 2005
Double Trouble
[12/27/05 Update: Module duplication shouldn't be an issue any more, as well. Let us know if that's not the case.]
[12/21/05 Update: We've made some modifications to the back end of the lens editing and publishing process that should solve the second issue: module loss. We're testing it today, and if it checks out as an adequate fix, we'll push the improvement platform-wide.]
The Squidoo tech team is hard at work fixing what might be the most interesting bug to date. Some -- not all - lensmasters are experiencing one of two things:
This is at the very, very top of the bugs that we're working on, and we hope to have the problem solved soon.
For now, to address #2, try this:
If modules are showing up in the live, published view of a lens, but not in the edit view for that lens, do this: Click on the Discard This Draft button. If the resulting edit view looks OK to you -- do take a look to ensure that most if not all live modules are present -- hit the Publish button.
Rest assured, we know this is huge, and we're on it. You can always email me directly if you need further assistance.
[12/21/05 Update: We've made some modifications to the back end of the lens editing and publishing process that should solve the second issue: module loss. We're testing it today, and if it checks out as an adequate fix, we'll push the improvement platform-wide.]
The Squidoo tech team is hard at work fixing what might be the most interesting bug to date. Some -- not all - lensmasters are experiencing one of two things:
- Adding modules to a lens results in multiples of that module being added to the lens.
- Modules that are displaying in the live, published version of a lens aren't showing up in the edit view.
This is at the very, very top of the bugs that we're working on, and we hope to have the problem solved soon.
For now, to address #2, try this:
If modules are showing up in the live, published view of a lens, but not in the edit view for that lens, do this: Click on the Discard This Draft button. If the resulting edit view looks OK to you -- do take a look to ensure that most if not all live modules are present -- hit the Publish button.
Rest assured, we know this is huge, and we're on it. You can always email me directly if you need further assistance.
# posted by The Fantastic Squids @ 7:19 PM 
